Snow Mary Aus Pty Ltd Return Policy

We accept returns of unused goods within 30 days of purchase if you bought the wrong thing, changed your mind, double ordered or whatever reason. As long as they are in their original packaging, not used and in good condition.

We will refund the item price, less the freight cost to you. It is the buyers responsibility to get the item returned to us, at their time or expense. You can either get a refund or a store credit for returned items.

If we make a mistake or send the wrong item, a damaged or faulty item, we will cover the return cost and either refund or replace the item.

If you wish to return an item, please use our Contact Form and state your order number, the item you want to return and the reason for returning the item.